Terms & Conditions

  • The management reserves the right of admission and the right to alter the programme details without prior notice.
  • Tickets cannot be exchanged nor money refunded unless an event is cancelled or postponed. No cash refunds.
  • Strict age restrictions apply to some events. Please check with the Box Office in advance.
  • Patrons may be searched upon entry.
  • Latecomers may not be admitted.
  • Lost tickets cannot normally be re-issued. If a reprint is required, a lost ticket fee may be charged.
  • Colchester Arts Centre will not tolerate acts of violence or drunken/abusive/threatening behaviour towards staff and/or other customers. We reserve the right to refuse entry or eject from the premises any individual displaying such behaviour , such persons will be dealt with accordingly and Colchester Arts Centre will seek the intervention of the police if appropriate, which may result in court action.
  • Colchester Arts Centre cannot accept any responsibility for lost or stolen property.
  • No food/alcohol/drinks bottles/cans/controlled substances may be brought into the venue.
  • No recording equipment - including cameras - may be brought into the venue.
  • Ticket holders consent to filming and sound recording of themselves as part of the audience.
  • Animals, with the exception of assistance dogs, are not permitted in Colchester Arts Centre without approval from senior management.

A brief summary of of the Ts & Cs can be found on the reverse of your ticket. If you require any more information regarding your booking please contact the box office on 01206 500900 or email info@colchesterartscentre.com