Intro
At colchester arts centre, we follow the social model of disability, which
looks at dismantling the external barriers experienced by d/deaf, disabled and
neurodivergent people. We want to ensure that our staff, artists and audiences
are welcomed to our space and can access our programme of performances/events
with our provisions.
Below is a summary of our current access provisions:
Performance Space
Step-free access from street through to the space. Our front doors can be
opened and close by means of a low level button press. Low level serving area
at front desk and bar. Dedicated accessible toilet.
Hearing Loop
If you use a hearing aid, please ask at the front desk for one of our necklaces
- wearing this with your hearing aid in the T position will give you access to
the hearing loop.
Assistance Dogs
We welcome assistance dogs throughout the venue and at all events.
Daytime Box Office
We regret that at present we can't provide ramped access through the main box
office entrance. Wheelchair users are asked to ring the assistance bell on the
wall outside and we will come and see you to arrange step free access.
PA / Companion Tickets
If you require a PA/ Companion to accompany you when attending an event they
are admitted free of charge for all performances. Select your ticket on the
website and then select 1 on the PA/ Companion ticket to add to your basket.
You can also call the box office on 01206 500900.
Sign Language Interpretation
When available, the BSL symbol is shown on the relevant event page.
Accessible Toilets
We have brand new accessible toilets located in our main space.
Closed Captioning
When available, the closed captioning symbol is shown on the relevant event
page.
Access Riders
Artists / companies who use access riders, please send these on to
stafford@colchesterartscentre.com. Staff have been trained to understand what
access riders are and how they can be used to support nuanced access
provisions.
Audio Description
For online events, where possible, we will detail when performances/events
include audio description.
Relaxed Performances
We run certain performances with a more relaxed audience vibe, particularly
suitable for those with autism or learning difficulties. There's no need for
silence and people can leave and re-enter the space during the show if they
wish.
Rest Space
Our rest space is located in the box office, at the rear of the venue. If there
are any specific things that would make this space comfortable for you, then
please do contact us and we will see what we can provide for you.
Covid-19
Due to the ongoing effects of the covid-19
pandemic, we have added in additional measures to keep our staff and visitors
safe.
View them here
We're Here To Help
Perhaps you are coming to one of our standing gigs and prefer to be able to sit
down for a while - no problem, we'll make sure you have a chair. Coming to a
comedy gig and need some extra leg room? Not a problem, we can reserve a place
on the end of a row for you. We're always happy to discuss any requirements you
may have - just call the box office on 01206 500900 (lines open 10am to 2pm) or
email accessibility@colchesterartscentre.com