Accessibility

The venue is fully accessible for people with disabilities.

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PERFORMANCE SPACE

Step-free access from street through to the space.
Our front doors can be opened and close by means of a low level button press.
Low level serving area at Front Desk and Bar.
Dedicated toilet accessible by RADAR key.

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HEARING LOOP

If you use a hearing aid please ask at the front desk for one of our necklaces - wearing this with your hearing aid in the T position will give you access to the hearing loop.

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ASSISTANCE DOGS

We welcome assistance dogs throughout the venue and at all events.

DAYTIME BOX OFFICE
We regret that at present we can't provide ramped access through the main Box Office entrance. Wheelchair users are asked to ring the Assistance Bell on the wall outside and we will come and see you to arrange step free access.

P.A. / CARER TICKETS
If you have a P.A. or carer they are admitted free of charge for all performances. At present these tickets are not available online - please telephone the Box Office on 01206 500900 or email bex@colchesterartscentre.com to book.

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SIGN LANGUAGE INTERPRETATION
When available, the symbol above is shown on the relevant event page.

AUDIO DESCRIPTION
Unfortunately we cannot provide this facility at present.

RELAXED PERFORMANCES
We run certain performances with a more relaxed audience vibe, particularly suitable for those with autism or learning difficulties. There's no need for silence and people can leave and re-enter the space during the show if they wish. You can find a list of our relaxed performances HERE

WE'RE HERE TO HELP

Perhaps you are coming to one of our standing gigs and prefer to be able to sit down for a while - no problem, we'll make sure you have a chair. Coming to a comedy gig and need some extra leg room? Not a problem, we can reserve a place on the end of a row for you. We're always happy to discuss any requirements you may have - just call the Box Office on 01206 500900 (lines open 10.30am to 5.30pm) or email info@colchesterartscentre.com